Our Privacy Policy

The Credit Union is committed to protecting the personal privacy of its members. We collect information when a person visits our site strictly for statistical purposes in order to improve the content of the site and our services. We do not collect email addresses. We offer several external links within our site. The Credit Union is not responsible for the privacy practices or the content of the sites linked from within www.tewksburyfcu.com Members should only enter critical information such as account and social security numbers through our Secured Loan and Member Applications. You will see a gold lock on the bottom of the page which means you are in a secured page. Please check for this before entering critical information.

The law requires parental consent to collect or use information from a child under 13. If you are a child under 13, please show this to your parents and do not use the online services of this institution without verifiable parental consent pursuant to the Children’s Online Privacy Protection Act.

Rev. 3/2021

 

FACTS WHAT DOES TEWKSBURY FEDERAL CREDIT UNION DO WITH YOUR PERSONAL INFORMATION? Why? Financial companies choose how they share your personal information.  Federal law gives consumers the right to limit some but not all sharing.  Federal law also requires us to tell how we collect, share, and protect your personal information.  Please read this notice carefully to understand what we do. What? The types of personal information we collect and share depend on the product or service you have with us.  This information can include:·         Social Security number        •Account balances   ·         Payment history                    •Transaction or loss history ·         Credit history                        •Credit card or other debt How? All financial companies need to share members’ personal information to run their everyday business.  In the section below, we list the reasons Tewksbury Federal Credit Union chooses to share; and whether you can limit this sharing. Reasons we can share your personal information Does TFCU Credit Union share? Can you limit this sharing? For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus YES NO For our marketing purposes – to offer our products and services to you YES YES For joint marketing purposes – to offer our products and services to you YES YES For our affiliates’ everyday business purposes – information about your transactions and experiences NO We Do Not Share For our affiliates’ everyday business purposes – information about your credit worthiness NO We Do Not Share For nonaffiliates to market to you NO We Do Not Share To limit our sharing Please note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice.  When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us anytime in writing, by email, or in person to limit our sharing. Questions? Contact a Member Services Representative at 1-978-851-9750, email to info@tewksburyfcu.com or visit our branch at 752 Main Street Tewksbury MA 01876   Page 2   Who we are Who is providing this notice? TFCU means Tewksbury Federal Credit Union What we do   How does TFCU protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law.  These measures include computer safeguards and secured files and buildings.  We also maintain other physical, electronic, and procedural safeguards to protect your information and we limit access to information to those employees for whom access is appropriate. How does  TFCU collect my personal information? We collect your personal information, for example, when you   ·         Open an account           • Give us contact information ·         Apply for a loan ·         Make deposits or withdrawals from your account   We also collect your personal information from others, such as credit bureaus, affiliates, or other companies Why can’t I limit all sharing? Federal law gives you the right to limit only·         Sharing for affiliates’ everyday business purposes – information about your credit worthiness   ·         Affiliates from using your information to market to you ·         Sharing nonaffiliates to market to you   State laws and individual companies may give you additional rights to limit sharing. What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account. Definitions   Affiliates Companies related by common ownership or control.  They can be financial and nonfinancial companies. Nonaffiliates Companies not related by common ownership or control.  They can be financial and nonfinancial companies. Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

We may collect information regarding your mobile device such as device settings, unique device identifiers, information about your location, and analytical information that may assist with diagnostics and performance. For your convenience, you may be asked to grant permission for access to your mobile device’s geolocation data. This information may be collected when you use certain services that are dependent on your mobile device’s location (such as the location of an ATM or in store transactions).

Limit Sharing:

If you would like to limit the information shared from your account, please download and fill out the privacy policy form on page 2.